The frequently asked questions answers and/or give you step-by-step instructions on how to shop at Giant Online. Click on the following to find out more.
Getting Started
1. How do I register?
2. How do I update my delivery address or change my password?
3. Forget my password
4. Terms and Conditions
5. Privacy Policy
Orders & Payment
1. How do I place my order?
2. How to save items to my Personal Shopping List?
3. What is the minimum order value?
4. How do I confirm my order?
5. Can I change, cancel or add items to my order?
6. What are the accepted modes of payment?
7. When will my credit card be charge?
1. How do I find the products?
2. Storage and delivery of products
3. What if a product I ordered is out of stock?
4. ID check for Alcohol deliveries
Delivery Information
1. When are your delivery timings?
2. To which locations does Giant Online deliver?
3. What is the delivery fee?
4. What if I am not at home to receive the delivery?
5. Can I change/amend my delivery address after I've placed my order?
1. Why I can't access the website?
2. Why I can't log in?

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